Shipping & Satisfaction

At Blue Mind, we roast in small batches every week so your coffee arrives as fresh as possible.

Weekly Roasting & Shipping

Our coffee is roasted fresh each week.

• Orders placed by Sunday at 11:59 PM Eastern will be roasted and shipped on the following Thursday.

• Orders placed after the Sunday deadline will ship the Thursday of the following week.

Once your order ships, you'll receive a confirmation email with tracking information.

Please note that delivery times are determined by the shipping carrier and may vary due to weather, holidays, or other circumstances beyond our control.

Freshness Matters

We intentionally roast to order rather than keeping bags sitting on a shelf. This allows us to send coffee at its peak freshness and flavor.

Returns

Because coffee is a perishable food product, we cannot accept returns or exchanges on coffee purchases.

If your order arrives damaged, incorrect, or if something isn't right, please contact us as soon as possible. We'll do everything we can to make it right.

Our Satisfaction Guarantee

We want you to love every cup.

If you're not satisfied with your purchase, reach out to us within 30 days of delivery. Whether there's an issue with your order, shipping, or the coffee itself, we'll work with you to find the best solution, which may include a replacement or refund at our discretion.

Questions?

If you have any questions about your order or our shipping schedule, we'd love to hear from you. Contact us anytime, and we'll be happy to help.